My prize is gone!

Created by Anders Søndergaard, Modified on Thu, 16 May at 1:31 PM by Anders Søndergaard



Don't panic ! 

We can always recreate your prize if something has gone wrong.

Just contact us via the contact form. (choose "Fix my prizes" in the dropdown)


Remember to tell us what prize is gone, and your support ID and where you play CineGame.


IMPORTANT:
Your prizes are only visible if you are logged into the app the same way you were logged in when you won them.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article